Once items are approved by the lab and in production your order may not be canceled.
Due to the nature of producing custom products orders may not be returned unless they were damaged during shipment.
Important!! If the shipping container is damaged, do not accept the item from the carrier. In instances where your package was delivered and left, notify the carrier immediately and have the item returned to Artizen Photo Printing for replacement. Once we receive the damaged unopened container from the carrier we will ship a replacement as soon as possible.